1. Introduction
We, Toshaka Jewellers (Sole Proprietorship) (“Toshaka Jewellers”, “we”, “us” or “our”), operate through our website www.toshakajewellers.com (“Platform”). At Toshaka Jewellers, we value your privacy and are committed to taking reasonable precautions to protect your information and comply with all applicable data protection laws.
This Privacy Policy outlines the manner in which your information is collected, used, stored, and shared when you interact with us through our Platform.
We encourage you to review this Privacy Policy regularly, as it may be updated from time to time to reflect changes in our practices or applicable law.
By accessing or using our Platform, you agree to the collection, use, sharing, and storage of your information by Toshaka Jewellers as described in this Privacy Policy.
2. Collection of Information
We collect personal information from you when you use our Platform, including when you make purchases, register an account, or engage with our services. This includes:
Personal Information:
- First Name, Middle Name, Last Name
- Email Address
- Phone Number
- Pin Code
- Address Line 1 and Address Line 2
- City, State, Country
- Billing and Shipping Details
- Shipping Method
- Payment Method
Technical Information:
- Device information
- IP address
- Browser type and version
- Network carrier
- Location data (if enabled)
Usage Information:
- Pages visited
- Links clicked
- Items viewed, added to cart or wishlist
- Frequency of visits
We may also collect information related to your participation in promotional offers, contests, surveys, and feedback provided through the Platform.
3. Use of Information
We use the collected information to:
- Fulfil your orders and deliver products
- Provide customer support and respond to queries
- Process payments through secure gateways
- Communicate order updates and promotional messages
- Personalize your shopping experience based on preferences and past interactions
- Improve our products, services, and website performance
- Detect and prevent fraud or misuse
All personal information is used only for the purposes stated in this Privacy Policy.
4. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our Platform, such as:
- Remembering your preferences and account information
- Analyzing usage patterns
- Displaying personalized offers and content
You can manage your cookie preferences through your browser settings. However, disabling cookies may impact certain functionalities of our Platform.
5. Disclosure of Personal Information
We may share your personal information (only on a need-to-know basis) with trusted third-party service providers who help us operate our business, such as:
- Payment gateways
- Delivery partners
- Marketing and analytics service providers
- Website hosting and maintenance vendors
These third parties are contractually obligated to protect your data and use it solely to provide services to Toshaka Jewellers.
We may also disclose your information:
- As required by law, regulation, or legal process
- To protect our rights or respond to claims
- With your consent, for any other purpose not covered above
We do not sell or rent your personal data to third parties for their own marketing purposes without your express consent.
6. Your Consent
By using our Platform and providing your information, you consent to the collection, storage, processing, and sharing of your information in accordance with this Privacy Policy.
7. Links to Other Websites
Our Platform may contain links to third-party websites. Once you leave our Platform, we are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
8. Your Rights
You have the right to:
- Access or correct your personal information
- Request data deletion or account deactivation
- Object to or restrict certain processing of your data
- Withdraw your consent at any time (where applicable)
To exercise these rights, please contact us at contact@toshakajewellers.com. We will respond within a reasonable timeframe, as required by law.
Please note, if you withdraw consent or request deletion of necessary data, we may be unable to provide certain services or access to the Platform.
9. Data Retention
We retain your personal data for as long as required to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes and enforce our agreements
10. Security Precautions
We take security seriously and implement appropriate safeguards to protect your information from unauthorized access, disclosure, or alteration. This includes using secure servers, encryption protocols, and other industry-standard security practices.
However, no system is completely secure. By using our Platform, you acknowledge and accept this risk.
11. Choice / Opt-Out
You can opt out of receiving non-essential communications (like promotional emails) from us by following the unsubscribe instructions in our emails or by contacting us at contact@toshakajewellers.com.
12. Profile Deactivation
Our Platform enables you to temporarily freeze your Toshaka Jewellers account. During this period, you will not have access to your saved details, past orders, wishlists, or any personalized services.
13. Profile Deletion
You may request permanent deletion of your Toshaka Jewellers account. Upon deletion:
- All associated information (e.g., past orders, wishlists, addresses, etc.) will be erased
- You forfeit access to benefits like 7 Day Returns and Refund and other services
- Future account creation using the same email may not be possible
If there are any pending orders, grievances, payments, or instalment plans, we may delay or deny the deletion request until those matters are resolved.
14. Governing Law & Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts located in Chomu, Jaipur, Rajasthan – 303702, India.
15. Grievance Officer
If you have any complaints or concerns regarding your personal data or this Privacy Policy, please contact our Grievance Officer at:
Email: contact@toshakajewellers.com
1. Introduction
This GDPR Privacy Notice applies to individuals located in the European Union (EU) or European Economic Area (EEA) who access or use the Toshaka Jewellers website www.toshakajewellers.com (“Platform”).
It supplements our Global Privacy Policy and explains additional rights and information required under the General Data Protection Regulation (GDPR).
By using our Platform, you acknowledge that you have read and understood this Notice in addition to our Global Privacy Policy.
2. Legal Basis for Processing Personal Data
Under GDPR, we process your personal data only when we have a lawful basis, which includes:
- Consent – when you have given clear permission for us to process your data for a specific purpose (e.g., marketing emails, non-essential cookies).
- Contractual necessity – when processing is necessary to fulfil an order or provide a service you requested.
- Legal obligation – when processing is required to comply with applicable laws.
- Legitimate interest – when processing is necessary for our legitimate business purposes and does not override your fundamental rights and freedoms (e.g., fraud prevention, website security).
3. Data Transfers Outside the EU/EEA
Your personal data may be stored or processed on servers located outside the EU/EEA, including in India, the United States, and other countries where our service providers operate.
When we transfer your data internationally, we take reasonable steps to ensure it is protected, including by:
- Using providers that implement Standard Contractual Clauses or equivalent safeguards.
- Ensuring contractual commitments to maintain GDPR-level data protection.
4. Your Rights Under GDPR
If you are an EU/EEA resident, you have the following rights regarding your personal data:
- Right of Access – Request a copy of the personal data we hold about you.
- Right to Rectification – Request correction of inaccurate or incomplete data.
- Right to Erasure – Request deletion of your personal data in certain situations (“right to be forgotten”).
- Right to Restrict Processing – Request that we limit the way we use your data.
- Right to Data Portability – Receive your data in a structured, machine-readable format, or request its transfer to another controller.
- Right to Object – Object to processing based on legitimate interests or direct marketing.
- Rights in Relation to Automated Decision-Making and Profiling – Request human review of decisions made solely by automated means.
- Right to Withdraw Consent – Withdraw your consent for processing at any time (where applicable).
5. Exercising Your Rights
To exercise your GDPR rights, please contact us at:
Email: contact@toshakajewellers.com
We may require proof of identity before fulfilling your request.
We aim to respond within 30 days, as required by GDPR.
6. Cookies and Consent
For EU/EEA visitors, non-essential cookies (such as analytics, advertising, and personalization cookies) will be used only with your consent.
When you first visit our Platform, you will be presented with a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Manage cookie preferences at any time
For more details, please refer to our Cookies Policy.
7. Complaints
If you believe your GDPR rights have been violated, you have the right to lodge a complaint with your local national Data Protection Authority (DPA).
A directory of EU Data Protection Authorities can be found here:
https://edpb.europa.eu/about-edpb/about-edpb/members\_en
The European Data Protection Board (EDPB) is the EU body that ensures GDPR is applied consistently across member countries. While the EDPB does not handle individual complaints, you may consult their website for guidance on GDPR rights and enforcement.
8. Contact Details
Data Protection Contact
Toshaka Jewellers
Email: contact@toshakajewellers.com
Working Hours: Monday–Saturday, 10:00 AM – 6:00 PM (IST)
1. Introduction
This CCPA Privacy Notice applies to residents of the State of California, USA, who access or use the Toshaka Jewellers website www.toshakajewellers.com (“Platform”).
It supplements our Global Privacy Policy and explains additional rights and information required under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
By using our Platform, you acknowledge that you have read and understood this Notice in addition to our Global Privacy Policy.
2. Categories of Personal Information We Collect
In the past 12 months, we have collected the following categories of personal information from California residents:
- Identifiers: Name, email address, phone number, billing/shipping address, account login details.
- Commercial Information: Purchase history, order details, payment method (but not full card numbers), preferences.
- Internet or Network Activity: Browsing history on our Platform, interactions with ads, IP address, device details.
- Geolocation Data: Approximate location based on IP address (if enabled).
- Inferences: Preferences and interests derived from your interactions with our Platform.
We do not knowingly collect sensitive personal information such as Social Security numbers, driver’s license details, or biometric data.
3. Sources of Personal Information
We collect personal information from:
- Information you provide directly (account creation, orders, customer support).
- Automatic collection through cookies and similar technologies.
- Third-party partners, such as analytics providers and advertising networks.
4. Purposes for Using Personal Information
We use the personal information we collect for:
- Processing and delivering orders.
- Providing customer service and responding to inquiries.
- Personalizing your shopping experience.
- Marketing and promotional communications.
- Analytics to improve our website performance.
- Fraud prevention and legal compliance.
5. Sharing and “Selling” Personal Information
We do not sell personal information for monetary payment.
However, under CCPA, “sale” and “share” also include certain data sharing for targeted advertising or cross-context behavioral advertising (for example, using tracking pixels for remarketing ads).
We may share identifiers, internet activity, and inferences with:
- Advertising partners (e.g., Google Ads, Facebook/Instagram Ads) for marketing purposes.
- Analytics providers (e.g., Google Analytics).
6. Your CCPA Rights
If you are a California resident, you have the right to:
- Right to Know: Request the categories and specific pieces of personal information we have collected about you.
- Right to Delete: Request deletion of your personal information, subject to legal exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt-Out of Sale/Sharing: Direct us not to sell or share your personal information for targeted advertising purposes.
- Right to Limit Use of Sensitive Information: (Not applicable as we do not collect sensitive personal information.)
- Right to Non-Discrimination: We will not deny services, charge different prices, or provide a different level of service if you exercise your CCPA rights.
7. How to Exercise Your Rights
To make a CCPA request, please contact us:
- Email: contact@toshakajewellers.com
- WhatsApp: +91 7597775995
For opt-out requests related to advertising cookies and pixels, you may also use the “Do Not Sell or Share My Personal Information” link in the footer of our website.
We may need to verify your identity before fulfilling your request.
8. Cookies and Opt-Out Preferences
California residents can opt out of targeted advertising cookies by:
- Clicking the “Do Not Sell or Share My Personal Information” link on our website footer.
- Adjusting cookie settings via our cookie preference tool.
For more details, see our Cookies Policy.
9. Changes to This CCPA Notice
We may update this Notice from time to time to reflect changes in law or our practices. Updated versions will be posted on this page.
10. Contact Details
CCPA Contact
Toshaka Jewellers
Email: contact@toshakajewellers.com
WhatsApp: +91 7597775995
Working Hours: Monday–Saturday, 10:00 AM – 6:00 PM (IST)